1. General Policy

All service requests are processed manually and performed as per the details submitted by the customer.

2. Refund Eligibility

A refund may be considered only if:

• Payment was made by mistake.
• Duplicate payment was received.
• The requested service could not be performed due to unforeseen circumstances.

3. Non-Refundable Cases

Refunds will not be provided if:

• The service has already been completed.
• Photo or video proof has been shared.
• Incorrect information was submitted by the customer.
• The customer changes their mind after service processing has begun.

4. Refund Processing Time

If a refund request is approved, the amount will normally be processed within 7–14 business days through the original payment method.

5. Refund Request Procedure

To request a refund, please contact us through WhatsApp, email, or our contact page with:

• Full Name
• Transaction ID
• Payment Date
• Reason for Refund Request

6. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Any updates will be posted on this page.

7. Contact Us

If you have any questions regarding this Refund Policy, please contact our support team.